Payments
Payment Options
We keep payment simple and secure. Depending on your setup, you can accept card, EFT, and other trusted local payment methods.
Suggested payment methods
Checkout should feel familiar and straightforward.
- Credit and debit card.
- Instant EFT.
- Bank transfer / EFT.
- Other secure local payment methods if your provider supports them.
Secure Checkout
Payment details should stay with trusted payment systems.
Payments should be processed through trusted third-party payment systems. We do not store card details on the website itself, and your transaction should feel straightforward from checkout to confirmation.
Payment Timing
Orders are only reserved once payment has cleared.
Orders are only reserved once payment has cleared. If you choose EFT or bank transfer, please complete payment promptly so your order can move into fulfillment without delay.
Failed Payments
If payment fails, you can try again or contact support.
If a payment fails, you can try again or contact support. We’ll help you identify whether the issue is with the payment provider, the bank, or the order itself.
Payment Confirmation
Successful payment should be followed by confirmation.
Once payment is successful, you’ll receive an order confirmation and, where applicable, shipping updates. If anything looks missing, contact us as soon as possible.
International Orders
International rules should be kept separate and precise.
If you only ship within South Africa, state that clearly here. If you later expand internationally, create a separate payment and shipping policy for those orders.